Return & Refund Policy

Effective Date: 20-08-2025

At Vedavangmayi Beauty Store, your satisfaction is our priority. We strive to provide you with high-quality beauty and skincare products. If for any reason you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

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1. Eligibility for Returns

• Returns are accepted only for unused, unopened, and undamaged products in their original packaging.

• Products must be returned within 7 days of delivery.

• For hygiene and safety reasons, certain items such as cosmetics, skincare, and personal care products cannot be returned once opened or used.

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2. Non-Returnable Items

The following items cannot be returned or refunded:

• Opened or used cosmetics/skincare products.

• Items purchased on sale, discounts, or promotional offers.

• Gift cards and digital products.

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3. Return Process

To initiate a return, please follow these steps:

1. Contact us at 📧 [Your Email] or 📞 [Your Phone] within 7 days of receiving your order.

2. Provide your order number, reason for return, and product details.

3. Our team will guide you through the return shipping process.

4. Customers are responsible for return shipping costs unless the product received was incorrect or damaged.

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4. Refunds

• Once we receive and inspect the returned product, we will notify you of the refund approval or rejection.

• If approved, your refund will be processed within 5–7 business days via your original payment method.

• Shipping charges (if any) are non-refundable.

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5. Damaged or Incorrect Products

• If you receive a damaged or wrong product, please contact us within 48 hours of delivery with photos/videos as proof.

• We will arrange a replacement or a full refund at no additional cost.

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6. Cancellations

• Orders can be canceled only if they have not yet been shipped.

• Once shipped, cancellation is not possible. In such cases, you may request a return after delivery (as per return eligibility).

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7. Contact Us

For any return or refund-related queries, please contact us:

📧 Email: [Your Business Email]
📞 Phone: [Your Business Phone]
📍 Address: [Your Business Address]